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1.
Malaysian Journal of Consumer and Family Economics ; 29:216-232, 2022.
Article in English | Scopus | ID: covidwho-2073709

ABSTRACT

The coronavirus outbreak has necessitated physical distancing to be ruled out as a measure to control the virus transmission. The pandemic has also called forth an alternative among Malaysians to continue their livelihood, including opting for mobile wallets during routine business transactions. Despite the growing number reported during the COVID-19 pandemic, the 40% increase has yet to reach the optimum level of usage, indicating that mobile wallet use will remain relatively low. Therefore, this study seeks to investigate mobile wallet usage amidst the COVID-19 pandemic by using the Technology Acceptance Model (TAM). The present research was conducted nationwide, involving a sample size of 452 who completed the distributed questionnaires. The analysis of data utilised the Smart Partial Least Square (SmartPLS). The results show a significant relationship between perceived usefulness and attitude towards mobile wallet usage. The respondents believe that using mobile wallets would be beneficial to them. In addition, perceived ease of use is also found to be significant, and the respondents believe that they do not require much effort to use a mobile wallet. The attitudes towards using mobile wallets have also observed a significant relationship with the intention of Malaysians to use them. For future research, it is recommended that the study is conducted with larger sample size and that the integration of a qualitative approach is considered to better understand the usage of mobile wallets in a similar context. © 2018 Malaysian Consumer and Family Economics Association (MACFEA).

2.
22nd International Arab Conference on Information Technology, ACIT 2021 ; 2021.
Article in English | Scopus | ID: covidwho-1730839

ABSTRACT

This paper is introduced to explore higher education institutions' practices and contents in the Facebook platform in Abu Dhabi during the early period of Covid-19 to gain insights into how and why they are utilizing these platforms. It helps in identifying internal opportunities for improving the development of digital content. The paper extracted four academic parameters that shed the light on the content of messages created by public and private universities which were: Promoting online teaching, promoting students service and support, promoting positive vibes, and promoting Covid-19 issues. Promoting positive vibes represents the highest number of posts especially for private universities. © 2021 IEEE.

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